That a person on our team looked at a government identity document and a photograph of the provider holding it, and was satisfied they match. It is not automated.

No. Paying for the deeper check buys a faster and more thorough review, not the outcome. Documents are still assessed by a person and still rejected, and the fee is refunded if they are.

A review can only be left by an account that messaged the provider through Kaziloop, and every review is read before it is published. Identical text used on more than one provider is flagged automatically.

They are stored privately, outside anything a search engine or a visitor can reach, and only the verification team can open them. They are deleted once the check is complete and the retention period has passed.