Terms & Conditions – Kaziloop

• You have read, understood, and accepted these Terms
• You are at least 18 years old
• You will comply with all applicable local laws
• You agree to our Privacy Policy
• You will not misuse the Platform

We may update these Terms at any time. Continued use of Kaziloop means you accept the updated version.

Kaziloop is a Pan‑African digital marketplace that connects customers with independent service providers. We do not:

• Employ service providers
• Supervise or control their work
• Guarantee the quality or outcome of services
• Set pricing for services
• Interfere in agreements between customers and providers

Kaziloop provides the platform only. All service agreements are strictly between the customer and the provider.

Kaziloop operates in multiple African countries. This means:

• Local laws may apply differently depending on your location
• Service providers must comply with the laws of their own country
• Customers must ensure their requests are legal in their jurisdiction
• Tax obligations vary by country
• Verification requirements may differ depending on national regulations

Kaziloop may adapt features, policies, or compliance requirements to meet local legal standards.

Service providers are responsible for:

• Understanding their local tax obligations
• Declaring income earned through Kaziloop
• Paying any required taxes (income tax, VAT, GST, PAYE, etc.)
• Registering with local tax authorities if required
• Keeping accurate financial records

Kaziloop does not provide tax advice. Providers should consult a qualified tax professional if needed.

Customers are responsible for:

• Ensuring that any service they request complies with local tax rules
• Paying any applicable taxes related to the service they receive

Kaziloop is not responsible for tax disputes between users and local authorities.

• Be 18 years of age or older
• Provide accurate and truthful information
• Not be banned from using the Platform
• Use the Platform for lawful purposes

Service providers must also meet verification requirements.

You must create an account to access certain features. You agree to:

• Provide accurate information
• Keep your details updated
• Not create multiple accounts without permission

You are responsible for:

• Protecting your login credentials
• All activity under your account
• Reporting suspicious activity immediately

Kaziloop is not responsible for losses caused by unauthorized access due to your negligence.

Service providers may be required to complete:

• ID verification
• Phone verification
• Document submission
• Additional checks depending on category or country

Kaziloop may reject or revoke verification at its discretion.

Service providers must:

• Provide accurate information about their skills
• Deliver services professionally and ethically
• Respect customer privacy
• Comply with local laws and regulations
• Not engage in fraud, harassment, or harmful behavior
• Respond to customers in a reasonable timeframe

Kaziloop is free for service providers for their first year. After that period, optional paid features or subscription plans may be introduced.

Customers agree to:

• Provide accurate job details
• Communicate respectfully
• Pay service providers directly
• Not request illegal or unsafe services
• Leave honest and fair reviews

Kaziloop is not responsible for payment disputes, service quality, or damages caused by providers.

If a customer and provider are in different countries:

• Both parties must comply with their local laws
• Providers must ensure they are legally allowed to offer services across borders
• Customers must ensure the service is legal in their country
• Tax obligations may differ for each party

Kaziloop does not mediate cross‑border legal or tax issues.

Users may leave reviews, ratings, and feedback based on real experiences.

Reviews must:

• Be honest
• Be based on actual interactions
• Not contain hate speech, threats, or personal attacks

Kaziloop does not currently process or handle payments between customers and service providers. All financial transactions, including pricing, negotiation, invoicing, and payment methods, are arranged directly between both parties.

Because Kaziloop is not involved in the payment process, we cannot be held responsible for any financial disputes, failed payments, overpayments, underpayments, fraud, or losses that occur during or after a transaction.

If Kaziloop introduces paid features, subscription plans, or in‑platform payment systems in the future, these will be governed by separate terms and conditions. Users will be notified before any such changes take effect.

Kaziloop aims to provide a reliable, accessible platform across multiple African countries. However, we do not guarantee uninterrupted access. The platform may experience downtime due to maintenance, updates, technical issues, or factors beyond our control.

We may modify, update, or discontinue features at any time to improve performance or comply with local regulations. Kaziloop is not liable for any inconvenience or loss resulting from platform unavailability.

To the fullest extent permitted by law, Kaziloop is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the platform. This includes:

• Losses caused by service providers
• Damages resulting from poor service quality
• Injuries, accidents, or property damage
• Payment disputes or financial losses
• Miscommunication between users
• Unauthorized access to your account
• Errors, delays, or interruptions in platform functionality

Users engage with each other at their own risk.

All content on Kaziloop — including logos, branding, text, graphics, icons, images, layout, software, and design — is the exclusive property of Kaziloop. Users may not copy, reproduce, modify, or distribute any part of the platform without written permission.

Service providers retain ownership of content they upload but grant Kaziloop a license to display and use it within the platform.

Kaziloop may integrate with third‑party tools such as verification partners, analytics providers, and hosting services. These third‑party services operate independently and have their own terms and privacy policies.

Kaziloop is not responsible for their accuracy, reliability, or actions. Users interact with third‑party services at their own risk.

Kaziloop is not a party to agreements between customers and service providers. Therefore, we are not responsible for resolving disputes related to service quality, payments, delays, or cancellations.

However, we may review reports, investigate violations, and take action against harmful users. Kaziloop does not guarantee dispute resolution.

These Terms are governed by the laws of the country where the user is located, unless local regulations require otherwise. Users must comply with the laws, regulations, and tax requirements of their specific jurisdiction.

Kaziloop may cooperate with legal authorities in any country where we operate.